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Powering a whole new level of customer experience
Thilio’s technology enables eCommerce businesses to provide:
Automated delivery notifications
Delight customers with proactive notifications, every step of the way.
Beautiful, branded tracking pages
Leverage your new tracking page to engage customers with your brand.
Easy, 2-click returns
Offer fast and easy returns with 2-clicks. We take the hassle off of your shoulders.
Real-time feedback that you can act on
Turn negative delivery experiences into a loyal customer by reacting on real-time feedback.
Same shipping partners, new delivery experience
Thilio integrates with over 300 shipping companies worldwide. Let them continue delivering your packages while Thilio helps you regain end-to-end ownership of every customer interaction.
Never let customers worry about their package again.
Whether your customers prefer email, SMS or Facebook Messenger,
Make returns your competitive edge
64% of online shoppers say easy returns are a prime consideration when making an online purchase.
Turn disappointed customers into your biggest fans.
Enable customers to provide real time feedback about their delivery experience. Thilio immediately notifies you of every unhappy customer, so you can take action and turn them into your biggest fans.
Happy customers buy more. It’s that simple.